Change of date or time requests are subject to availability and must be made at least 24 hours prior to the scheduled entry time shown on your ticket. An $8 rescheduling fee will apply.
Please note that Group Timed Entry tickets are not eligible to be individually rescheduled, and all Group Timed Entry tickets must be rescheduled together.
To exchange your tickets, please follow the step-by-step exchange process here.
Please contact our box office to upgrade your tickets prior to arrival.
Names on tickets do not need to match the attendee as long as they hold the correct ticket type. If you would prefer to change the names Sign-in to your MyTickets account, please click here.
Your username is the email address you entered when processing your order. If you don’t remember your password or don’t recall setting one up, please click “forgot your password” to reset it.
To access your tickets, please follow the instructions on the link below!
https://showclix.force.com/support/s/a/view-and-print-tickets
Our exhibits use ShowClix as our ticket provider. The email you provided when purchasing tickets will be registered in their database. Your username is the email address you entered when processing your order. If you don’t remember your password or don’t recall setting one up, please click “forgot your password” to reset it! Mobile tickets will only be sent out 24hrs before showtime.
